Chinese New Year is nearing and I will have 9 days off work, which makes me lucky. At our hotel not many people get a long holiday, a few days at most. The public holiday is 3 days 31st-2nd. But the VIP lounge is closed for a week and 3 days so that’s why I get time off, and even if we weren’t closed I would have asked for a week off. This is the only chance for me to travel so I will, even though it’s going to be hellishly crowded everywhere and there would be enough activities in Beijing as well. It’s a pity I don’t get to see the capital city empty, maybe next time. Continue reading
For those who like to take everything seriously and get offended by all possible things: this is just a joke (and in every joke there is a bit of truth, he he). I hope you have fun while going through this list. Continue reading
What is Chinese cuisine? That’s a hard question to answer because the ingredients and cooking styles vary with every region and minority. In some regions food is traditionally spicy, in others sweet. So many different dishes and tastes. Chinese cuisine is like a world on it’s own. Sometimes it sucks, sometimes it’s brilliant.
Every time I expect better from China and every time I get worse.
Indeed, it’s been 1 month and almost 2 weeks since I started my internship at Crowne Plaza in Beijing. Every day I call my boyfriend and begin the discussion with following words: “Guess what happened at work today?!” And every time we just sigh and shake our heads.
Here are 10 reasons why Chinese customer service is bad in my point of view. All these are based on my own observations at work and all examples are true stories. We can call this my personal little research on Chinese customer service in one hotel.